Terms of service.
Melany Lab Last Updated Date: June 2026
Please read this Terms of Service Agreement (“Agreement”) carefully. This Agreement is a legal contract between you (“you” or “User”) and Melany Lab (“Melany Lab”, “we” or “us”), and governs your access to and use of the Website (www.melanylab.com), including any products purchased through the Website (“Products”) and any other content, information, services, features, or resources made available through the Website (collectively, the “Services”).
1. ACCEPTANCE OF TERMS
By accessing or using our Website, registering an account, or clicking a button to signify your acceptance, you agree to be bound by this Agreement. You represent that you are of legal age in your jurisdiction of residence to form a binding contract. If you do not agree to all the terms and conditions of this Agreement, you may not access the Website or use any Services.
2. INTELLECTUAL PROPERTY & USE RESTRICTIONS
All content, features, and functionality on the Website, including text, graphics, logos, and imagery (collectively, the "Melany Lab Properties"), are the exclusive property of Melany Lab and are protected by international copyright and trademark laws. You are granted a limited license to access the Website for personal use. You may not reproduce, distribute, modify, frame, "scrape," or commercially exploit any part of our Properties without our express written consent.
3. REGISTRATION AND ACCOUNTS
To access certain features or purchase Products, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process. You are entirely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Melany Lab reserves the right to suspend or terminate accounts that violate this Agreement.
4. PRODUCTS AND PURCHASING TERMS
4.1 Product Descriptions: We strive to describe and display our cosmetics and skincare products as accurately as possible. However, we do not warrant that product descriptions, colors, or other content are entirely accurate, complete, or error-free.
4.2 Order Acceptance & Refusal: All orders placed through the Website are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, errors in product or pricing information, or orders that appear to be placed by unauthorized resellers or distributors.
4.3 Third-Party Payment Processors: We use secure third-party service providers (such as stripe, square…) for payment processing. By making a purchase, you authorize us and our payment partners to process your information to the extent necessary to complete the transaction.
4.4 Subscriptions & Auto-Renewal: If you opt-in to an auto-replenishment subscription, you authorize us to charge your payment method on a recurring basis according to your chosen delivery schedule. Your subscription will automatically renew unless you pause or cancel it through your account settings prior to the next billing cycle.
5. MEDICAL AND PROFESSIONAL DISCLAIMER
The products and information provided by Melany Lab are intended for cosmetic and personal care purposes only. Our formulations are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Statements regarding our products have not been evaluated by regulatory health agencies. Always review the ingredient list for potential allergens. If you are pregnant, nursing, or have a specific skin or medical condition, please consult a healthcare professional before use.
6. PROHIBITED CONDUCT
You agree not to use the Services for any unlawful purpose or in any way that interrupts, damages, or impairs the Website. Prohibited conduct includes, but is not limited to, fraudulent activity, transmitting harmful code or viruses, harassing other users, or submitting defamatory, offensive, or discriminatory content.
7. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, MELANY LAB AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE WEBSITE, THE SERVICES, OR ANY PRODUCTS PURCHASED. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THIS AGREEMENT SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT AT ISSUE.
8. DISPUTE RESOLUTION AND ARBITRATION
PLEASE READ THIS SECTION CAREFULLY. Any dispute, claim, or controversy arising out of or relating to this Agreement or the breach thereof shall be resolved exclusively by binding and final arbitration, rather than in court. By agreeing to this Agreement, you are waiving your right to participate in a class-action lawsuit or class-wide arbitration.
9. CONTACT INFORMATION
If you have any questions regarding these Terms of Service, please contact our Client Services team. Email: contact@melanylab.com

